Engaging Teams: How to Use Social Wellbeing to Boost Performance, Retention and Culture

Is disengagement undermining your organization's performance and profitability?

Engaging Teams by Nick Smallman and Dan Parry is a strategic guide for senior leaders and HR executives seeking proven tools for reversing disengagement, driving productivity and strengthening workforce resilience.

Drawing on academic research, business data and C-suite insights, this book offers a blueprint for embedding engagement into leadership, culture and operations. Featuring real-world examples from NASA, Microsoft, Citigroup, Johnson & Johnson, Google, Lenovo, Ikea and Qantas, it shows how to lead change, improve collaboration and sustain performance across diverse teams.

You'll discover how to:
- Build engagement into governance, strategy and leadership practice
- Lead through change and manage multigenerational workforces effectively
- Develop agile thinking, emotional intelligence and critical problem-solving
- Implement feedback systems that drive accountability and results

With strategic models, expert analysis and actionable frameworks, Engaging Teams equips senior decision-makers to deliver measurable gains in motivation, retention and organizational performance.

Themes include: employee engagement strategy, leadership development, governance, organizational culture, workforce resilience

Nick Smallman is Founder and CEO of Working Voices. He has been advising blue-chip clients on engagement, leadership and communication for more than 27 years. During that time, he has built an international reputation for thought leadership, delivering acclaimed talks for multinationals on a range of leadership and communication issues.

Nick's personal philosophy, rooted in authentic, meaningful communication, shapes the Working Voices USP. Nick lives in London and is delivering a new venture called The Sustainable Human.

Dan Parry is the Head of Communications at Working Voices. With nearly 30 years' experience in the media, he has a track record in journalism and documentaries and is a published author of three other books.

Dan started out at BBC News, becoming a senior broadcast journalist before switching to documentaries. Throughout his career, he has focused on understanding how people respond to difficult circumstances that may or may not be of their own making. He is based in Hertfordshire, UK.