Enterprise Resource Planning and Business Intelligence Systems for Information Quality : An Empirical Analysis in the Italian Setting

This book analyses the role of Enterprise Resource Planning (ERP) and Business Intelligence (BI) systems in improving information quality through an empirical analysis carried out in Italy. The study begins with a detailed examination of ERP features that highlights the advantages and disadvantages of ERP adoption. Critical success factors for ERP implementation and post-implementation are then discussed, along with the capabilities of ERP in driving the alignment between management accounting and financial accounting information.

The study goes on to illustrate the features of BI systems and to summarize companies’ needs for BI. Critical success factors for BI implementation are then presented, along with the BI maturity model and lifecycle. The focus of the research entails a detailed empirical analysis in the Italian setting designed to investigate the role played by ERP and BI systems in reducing information overload/underload and improving information quality by influencing the features of information flow. The practical and theoretical implications of the study are discussed and future avenues of research are suggested. This book will be of value for all those who have an interest in the capacities of ERP and BI systems to enhance business information quality.

Carlo Caserio is an assistant professor of Business Administration at eCampus University, Novedrate, Como, Italy. He received a PhD in Business Administration from the University of Macerata and was a research fellow at the University of Pisa, where he conducted research activities on Management Information Systems and Management Control. He is a lecturer in financial accounting, financial statement analysis, and planning and control at the eCampus University, Faculty of Economics. His research interests include the fields of Management Information Systems, Accounting Information Systems, and Management Control Systems.

Sara Trucco is an assistant professor at the Università degli Studi Internazionali di Roma in Rome. She obtained a PhD in Business Administration from the University of Pisa in 2011, where she was a research fellow from 2011 to 2014. Her main teaching efforts are focused on financial accounting and accounting information systems. Her research interests are in the fields of financial accounting, auditing, and management accounting.