Entitled to Respect: How to be confident and assertive in the workplace

This book will restore your self esteem and help you to command the respect to which you're entitled at work. It will provide you with practical tools that you can put into use immediately, enabling you to: - Be valued for who you are - Ask for what you're entitled to - Say 'no' when you have a right to do so - Have your opinions & ideas respected and heard - Stand up for yourself - Handle difficult situations calmly and successfully

SUZANNE POTTS is a motivational speaker, management trainer and an expert in assertiveness, who has delivered assertiveness around the world for over twenty years. CONRAD POTTS is a psychologist, consultant and management trainer, who is particularly well known for his one to one coaching at senior level and for helping to build world class teams. Conrad and Suzanne run Teamskills, a network of management and leadership consultants dedicated to excellence in the development of leadership and team skills.They have 60 years combined experience in training organisations and their staff to be assertive. For more information about Suzanne and Conrad visit entitledtorespect.com.