Essential Managers: Performance Reviews

Learn everything you need to know to evaluate and enhance staff performance. Performance Reviews explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practical techniques demonstrate how to motivate your staff, and power tips help you to handle real-life situations and develop the skills to build a committed team. The Essential Managers have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.

Ken Langdon has a background in sales and marketing in the computing industry. As an independent consultant he has taught courses in the US, Western Europe, and Australasia, and has written several books including Key Accounts are Different and Smart Things to Know about Business Finance. Christina Osborne is a former personnel director. As chief executive of a human resources consultancy and a lecturer, she has 10 years' experience of advising public and private sector organizations on appraisal systems.