The Essential Problem Solver: A Six-Step Method for Creating Solutions That Last

Sometimes, you can't seem to find the right solution to a problem. You try possibilities that seem like the sure answers, but they don't work. Or it turns out the problem you identified is actually a symptom. This book gives you a set of tools for making sure you identify the real problem to arrive at the right solutions These include a process for assessing and implementing solutions then revisiting your challenge to see what's working and using what you've learned to achieve an even better solution.

The Essential Problem Solver provides two important tools:

- The Thinking It Through Process

- The Six Step Problem Solving Model

Underlying both are the key principles of Inclusive and Reflective thinking, which provide the foundation for all effective problem solving.

Bill Straubinger helps organizations by giving their employees the tools to make better decisions, solve problems, and improve their results. His background includes more than twenty years of senior management experience in the public, private and nonprofit sectors. He is a faculty member of the American Management Association in their Leadership, Management and Communications divisions. Bill has worked with hundreds of individuals as an executive consultant, coach, project manager and trainer, with more than 250 major organizations such as Bank of America, Consumers Union, Ernst & Young, National Grid, McGraw Hill, NY/NJ Port of Authority, Johnson & Johnson, Home Depot, Time Inc., and Verizon.