The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve . Productivity (The Essential Handbook)

Mitchell, Barbara; Gamlem, Cornelia

ISBN 10: 1632650088 / ISBN 13: 9781632650085

Published by Career Press, 2015

About this Item

Seller Inventory # BSM.1AGLH

Bibliographic Details

• Title: The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve . Productivity (The Essential Handbook)
• Publisher: Career Press
• Publication Date: 2015
• Language: English
• ISBN 10: 1632650088
• ISBN 13: 9781632650085
• Binding: Soft cover
• Condition: very_good

About this title

Synopsis

Change brings stress and stress brings conflict. If ever there was a time we needed to understand workplace conflict, it's now. The Essential Workplace Conflict Handbook explores workplace dynamics and draws on real examples of conflict as it helps readers understand

• What's changing in today's workplaces
• How to find the right solution for the right problem
• Their personal conflict style and how to work with it
• The importance of listening
• How to create options to solve conflicts
• What happens when disruptive behavior gets out of control

Managed correctly, conflict can be a positive source for innovation and creativity. Positive interactions are critical to successful workplaces around the glove. The Essential Workplace Conflict Handbook gives readers confidence and provides organizations a plan for fostering tension-free workplaces.

About the Author

A writing partnership was born when the first edition of The Big Book of HR hit the market in 2012. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write four more books, see them translated into other languages, and receive prestigious awards.
Barbara Mitchell is enthusiastic about helping organizations find, hire, engage and retain the best available talent. That's why she began consulting after working as an HR Executive in corporations. She's the founder and Managing Partner of The Mitchell Group, a management consulting practice that helps a wide variety of clients with people and talent management issues. 
Cornelia Gamlem is passionate about helping organizations develop and maintain respectful workplaces. For that reason, she took her HR expertise, gained working for a Fortune 500 IT services company, and founded the Gems Group, a management consulting firm offering clients solutions to employee relations, workplace diversity and related HR and business issues.