Essentials of Business Communication

With an emphasis on written and oral communication skills in our technologically enhanced workplace, the ninth Canadian edition of Essentials of Business Communication is designed to help students gain confidence in their communication skills, better preparing them for both their academic career and beyond. Our complete learning package is supported by three components: a textbook, an integrated workbook, and MindTap, our online digital platform. Within our complete solution, we provide students with the instruction and guidance to understand how important and necessary strong communication skills are for success in one’s career. Using real-life business examples, we bring the instruction to life and allow students to immerse themselves in an experiential learning environment. For instructors, we have a well-developed and curated site of additional resources that are built to support any course using our learning resources. Guffey, Loewy, Almonte: your authoritative and trusted brand in Business Communication!

A dedicated professional, Mary Ellen Guffey has taught business communication and business English topics for more than 35 years. She received a bachelor’s degree, summa cum laude, from Bowling Green State University; a master’s degree from the University of Illinois; and a doctorate in business and economic education from the University of California, Los Angeles (UCLA). She has taught at the University of Illinois, Santa Monica College, and Los Angeles Pierce College. Now recognized as the world’s leading business communication textbook author, Dr. Guffey is the founding author of three award-winning textbooks: BUSINESS COMMUNICATION: PROCESS AND PRODUCT, ESSENTIALS OF BUSINESS COMMUNICATION, and BUSINESS ENGLISH. Each updated book continues to lead its market and, together, these books have helped hundreds of thousands of students around the world develop language skills. Dr. Guffey serves on the review boards of the Business and Professional Communication Quarterly and the Journal of Business Communication, publications of the Association for Business Communication. She also participates in national meetings, sponsors business communication awards, and is committed to promoting excellence in business communication pedagogy and the development of student writing skills.

Dana Loewy has taught business communication at California State University, Fullerton for two decades. She enjoys introducing undergraduates to business writing and honing the skills of graduate students in managerial communication. Concurrently, she has taught various German courses and has served as a regular guest lecturer at Fachhochschule Nürtingen, Germany. In addition to completing numerous brand-name consulting assignments, Dr. Loewy is a business etiquette consultant certified by The Protocol School of Washington. Dr. Loewy holds an M.A. from Bonn University, Germany, and a Ph.D. in English from the University of Southern California. Fluent in several languages, including her native languages of German and Czech, Dr. Loewy has authored critical articles in many areas of interest, including literary criticism, translation, business communication and business ethics. Dr. Loewy has played an increasingly significant collaboration role with Dr. Guffey on recent editions of this book and ESSENTIALS OF BUSINESS COMMUNICATION. Before co-authoring with Dr. Guffey, Dr. Loewy worked as a professional translator for 25 years, during which time she provided subtitles for thousands of major feature films and videos. She also published various poetry and prose translations, most notably THE EARLY POETRY OF JAROSLAV SEIFERT and ON THE WAVES OF TSF. Active in the Association for Business Communication, Dr. Loewy focuses on creating effective teaching and learning materials for undergraduate and graduate business communication students.

Richard Almonte holds a doctorate in English from McMaster University. He is professor of English and Business Communication in the Faculty of Business, Arts and Design at George Brown College in Toronto, where he teaches courses in Composition and Business Communication as well as electives in Business Journalism and Early Canadian Fiction.