Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in capacity management.

"Proper capacity management is the driving force behind outstanding corporate performance. Essentials of Capacity Management clearly describes its impact on operations, as well as how to use measurement systems and process analysis to enhance capacity usage. This is a solid foundation in capacity management for the business professional!"
―Steve Bragg, Author

"Although capacity management is a fundamental concern, it-like many other fundamentals-is often scanted. In fact, there's little that's more important to most companies than their ability to manage their capacity, which is simply the ability to do work. Essentials of Capacity Management does a great job of giving a quick, yet thorough, overview of the many considerations involved."
―Barry J. Brinker, Editor, Guide to Cost Management (John Wiley & Sons)

"This book does an excellent job of relating processes to capacity. Managers and executives will better understand that managing the effectiveness and efficiency of processes reduces the amount of capacity required, thus providing an opportunity to reduce costs while improving process quality and reducing process time. It shows the relationship of capacity to demand on downstream processes. It shows that process flexibility reduces required capacity."
―John Antos, President, Value Creation Group, Inc.

The Wiley Essentials Series-because the business world is always changing...and so should you.

About the Author

REGINALD TOMAS YU-LEE is Director of Supply Management at Sapient Corporation. Prior to this position, he was a senior manager at Ernst & Young. He has also worked as a senior consultant for Oracle Corporation, as president and COO of Business Dynamics and Research, as an assistant professor at Sinclair College, as a CIM development representative for IBM, and as a co-op engineer for Inland Division General Motors.

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