"This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition of ‘responsible operations'' at the end of each chapter makes the book an essential text for any operations management course."

Dr Philip Davies, Associate Professor of Operations Management
Henley Business School.

Operations may not run the world, but it makes the world run

There has never been a more exciting time to study operations management. Fast and frequent changes to the way goods and services are produced and delivered, as well as an increased focus on the social responsibility of operations, present new opportunities and challenges for the business world. Operations management is critical to the success and survival of organisations everywhere, no matter how large or small.

Essentials of Operations Management, 3^rd edition is a concise introduction to the subject and an invaluable resource, ideal for undergraduates in business studies, technical or joint degrees, as well as MBA and postgraduate students. Based on Slack, Brandon-Jones and Burgess''s leading Operations Management, it focuses on essential core topics, without compromising the authoritative, clear and highly practical approach that has become the trademark of the authors.

Key features:

Revised and updated to reflect the ever-changing world of operations management.
Illustrations-based – rooted real-life practice with a wealth of examples showing ‘Operations in Practice'' from a variety of businesses and organisations globally.
New ‘Responsible Operations'' section in every chapter summarises how the topic touches upon social, ethical and environmental issues.
Problems and applications – practical exercises at the end of each chapter allow you to reflect on what you have learnt and test your understanding
Balanced and international approach – draws on a wide array of examples from organisations in different sectors and industries from around the globe.

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