Evaluating the Practicality of Applying Crosby's 14-step Quality Improvement Programme in a Maltese Micro-Manufacturing Firm

Edward De Brincat

ISBN 10: 3656515549 / ISBN 13: 9783656515548

Published by GRIN Verlag, 2013

About this Item

Evaluating the Practicality of Applying Crosby's 14-step Quality Improvement Programme in a Maltese Micro-Manufacturing Firm | Edward De Brincat | Taschenbuch | 132 S. | Englisch | 2013 | GRIN Verlag | EAN 9783656515548 | Verantwortliche Person für die EU: GRIN Publishing GmbH, Waltherstr. 23, 80337 München, info[at]grin[dot]com | Anbieter: preigu Print on Demand.

Seller Inventory # 105619174

Bibliographic Details

• Title: Evaluating the Practicality of Applying Crosby's 14-step Quality Improvement Programme in a Maltese Micro-Manufacturing Firm
• Publisher: GRIN Verlag
• Publication Date: 2013
• Language: English
• ISBN 10: 3656515549
• ISBN 13: 9783656515548
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 210W x 148H x 10D millimeters 210 millimeters width by 148 millimeters height by 10 millimeters depth
• Weight: 202 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

Master's Thesis from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: 80, University of Leicester, course: Master of Business Management - Quality Management, language: English, abstract: Executive Summary Manufacturing companies including a local micro-enterprise - Quality Postform Ltd are persistently facing competitive pressures as a consequence of customers demanding higher quality products. The emergence of Quality Management has been attributed by many researchers and Quality Gurus including Phil Crosby as a strategic imperative for typical organisations to survive within a highly competitive environment. Nevertheless, research carried out throughout the past years is relatively restricted regarding the practicality of micro-manufacturing firms in implementing Crosby's Quality Improvement Programme, which is claimed to be highly beneficial in typical situations. This dissertation seeks to investigate this scenario from both a descriptive and critical perspective towards Quality Postform Ltd. The research provides a critical evaluation of the academic contributions towards the quality management concept. Distinct disputed viewpoints have been identified focusing on Crosby's 14-Step Quality Improvement Programme. From one end of the spectrum, supporters uphold that claimed benefits have been acknowledged. Alternatively, others sustain that in essence a Quality Improvement Programme is counter-productive in terms of its application within Small and Medium sized Enterprises. However the researcher has identified four key pre-requisites in order for micro-firms to effectively implement Crosby's programme. These include: management commitment, the acknowledgement of a quality problem, the organisation's readiness to embrace change together with the suppliers' readiness to support the quality programme. The methodology applied to assess the presence of these four pre-requisites at QPL was to compile primar