Evaluating Training Programs: The Four Levels

Leaders want to see changes in behavior as a result of what people have learned and may expect these new behaviors to deliver results for the business. With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively apply the framework to a variety of learning programs. Readers are presented with the tools and the know-how to tell their own story of value creation.---Foreword by Merrill C. Anderson, Ph.D, Chief Executive Officer, MetrixGlobal, LLC

DONALD L. KIRKPATRICK holds B.A., M.A., and Ph.D. degrees from the University of Wisconsin in Madison. His dissertation was ''Evaluating a Human Relations Training Program for Supervisors.'' At the Management Institute of the University of Wisconsin, he taught managers at all levels the principles and techniques of many subjects, including Coaching, Communication, Managing Time, Managing Change, Team Building, and Leadership.....He is a regular speaker at ASTD and IQPC national conferences, at other professional and company conferences, and a frequent speaker at chapters of ASTD....As a consultant, he has presented programs to many U.S. organizations and those in many foreign countries including Singapore, Korea, Argentina, Brazil, Saudi Arabia, Malaysia, Greece, the Netherlands, Spain, Australia, and India....He is Board Chairman of South Asian Ministries, an active member of Gideons International, and a Senior Elder at Elmbrook Church in Brookfield, Wisconsin