The Evolution of the Internet in the Business Sector

Efficiency and Efficacy are crucial to the success of national and international business operations today. With this in mind, businesses are continuously searching for the information and communication technologies that will improve job productivity and performance and enhance communications, collaboration, cooperation, and connection between employees, employers, and stakeholders. The Evolution of the Internet in the Business Sector: Web 1.0 to Web 3.0 takes a historical look at the policy, implementation, management, and governance of productivity enhancing technologies. This work shares best practices with public and private universities, IS developers and researchers, education managers, and business and web professionals interested in implementing the latest technologies to improve organizational productivity and communication.

Pedro Isaias is an Associate Professor at the Universidade Aberta (Portuguese Open University) in Lisbon, Portugal, responsible for several courses and director of the Masters degree program in Management/MBA. He was director of the Masters degree program in Electronic Commerce and Internet since its start in 2003 until July 2014. He holds a PhD in Information Management (in the speciality of information and decision systems) from the New University of Lisbon. He is the author of several books, book chapters, papers, and research reports, all in the information systems area. He has headed several conferences and workshops within the mentioned area. He has also been responsible for the scientific coordination of several EU-funded research projects. He is also a member of the editorial board of several journals and program committee member of several conferences and workshops. At the moment, he conducts research activity related to Information Systems in general, E-Learning, E-Commerce, and WWW related areas. Pedro Isaias is an Adjunct Professor at School of Information Systems, Curtin University, Australia.

Piet Kommers is associate professor at the University of Twente and honorary professor for UNESCO Education in Eastern Europe. He was director of the NATO Advanced Research Workshop on Cognitive Learning Tools and leader in a number of research projects in the various stages of the European 5th, 6th, and 7th Framework Programs. As executive editor of the International Journal of Web-Based Communities and chairman in a number of IADIS conferences, he is frequently involved in innovative projects around the world. His specialties are educational policy development, international student exchange, and corporate communication. In the fields of Networked Society and Project-Based Mobile and Virtual Reality Learning, he is in the top of the citation indices. His recent interest is in empirical modelling for enabling learners to build conceptual understanding and creative problem solving. His website can be found at: http://pkommers.wix.com/piet-kommers.

Tomayess Issa is a senior lecturer at the School of Information Systems at Curtin University, Australia. Tomayess completed her Doctoral research in Web Development and Human Factors. As an academic, she is also interested in establishing teaching methods and styles to enhance the students learning experiences and resolve problems that students face. Tomayess Issa is the Conference and Program Co-Chair of the IADIS International Conference on Internet Technologies and Society and IADIS International Conference on International Higher Education. Furthermore. She initiated the IADIS Conference for Sustainability, Green IT, and Education. Currently, she conducts research locally and globally in Information Systems, Human-Computer Interaction, Usability, Social Networking, Teaching and Learning, Sustainability, Green IT, and Cloud Computing. Tomayess participated in a couple of conferences and published her work in several peer-reviewed journals, books, book chapters, papers, and research reports. Tomayess Issa is a project leader in the international research network (IRNet-EU) (Jan. 2014 Dec. 2017) for study and development of new tools and methods for advanced pedagogical science in the field of ICT instruments, e-learning, and intercultural competences.