This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Library sticker on front cover. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1350grams, ISBN:9780132171540.

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Bibliographic Details

Title

Excellence in Business Communication (9th/Intl Edn)

Publisher

Pearson

Publication Date

2011

Language

English

ISBN 10

0132171546

ISBN 13

9780132171540

Binding

Soft cover

Condition

Good

Weight

1350 grams

Seller catalogs

Business

About this title

Synopsis

Book by John V. Thill

From the Back Cover

Mastering Business Communications, Perils of Pauline, Version 2.0, updates and improves the popular Perils of Pauline CD-ROM. Students follow the ups and downs of a fictional character, Pauline Peterson, in her first job after graduating from college. Students watch Pauline as she faces a variety of crises at work, then they help her meet these challenges through interactive exercises. Students will see the positive consequences when Pauline puts her business communication know-how to work. They'll also see the sometime humorous, sometime difficult, consequences when she fails to meet these challenges.

This dramatic, informative, and stimulating CD covers the following topics:

Conducting a Meeting
Verbal and Nonverbal Communication
Intercultural Communication
Using E-Mail Effectively in Business
Brainstorming Sessions
Listening Skills
Persuasive Messages
Succesful R�sum�s
The Job Interview
Giving a Formal Speech
Writing Bad News Messages
Resolving Conflict

"About this title" may belong to another edition of this title.

Store Description

Based in central Lincoln, Anybook Ltd. sells exclusively on line. We specialise in academic works. All our books are in good condition or better, unless otherwise described. We will respond to your enquiry promptly and mail books out within 24 hours of receiving payment. We use Royal Mail and other reputable couriers at greatly discounted postage rates. If you find cheaper postage from the UK, we'll match it. Remember if you are unsatisfied in any way with any purchase, we will give you a complete and unconditional refund. All books are hand wrapped. All e-mails answered personally. All books are offered subject to being unsold.

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Anybook Ltd.
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