For the third Canadian edition it is “Definitely not business as usual: Finally a business communication text giving you exactly what you need to achieve a long and successful business career!”
Excellence in Business Communication has long been a well-respected business communication textbook, successfully demonstrating how business communication works in the world, and helping students to understand the concepts behind effective communication while they develop and refine their own skills. The third edition has a stronger “business” focus, with running cases and tips for success features, and has been streamlined to be more accessible to students. The new open design and updated content and pedagogy will set a new standard for business communication texts.