Title: Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
Publisher: Adams Media
Publication Date: 2001
Language: English
ISBN 10: 1580624588
ISBN 13: 9781580624589
Binding: Soft cover
Condition: Good

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Synopsis

By using practical advice, real life examples, helpful tips and step-by-step instructions, the authors provide the tools for business owners and managers to create exceptional customer service.

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