An Executive Guide to Case Management Strategies (J-B AHA Press)

An Essential Guide to Case Management

Copublished with the New England Healthcare Assembly

Satinsky is able to coherently and quickly root out the salient issues regarding this rather complex field. . . . I learned from this book. I think you will, too.
--Journal of Case Management

This book describes how to plan, organize, develop, and improve case management programs that reach their full potential in both the clinical and financial management of care. In presenting case management as an overall patient care strategy, the author outlines a planning framework for program development and also provides practical advice on addressing obstacles as they occur. Key concepts are illustrated by a wide variety of examples from innovative case management programs across the country.

MARJORIE A. SATINSKY,, is director, managed care contracting and operations, Duke Health Network, Duke University Medical Center, Durham, North Carolina. She was formerly in charge of managed care strategy and operations at The Malden Hospital, Malden, Massachusetts, and has assisted other hospitals and physicians with managed care projects. She is a frequent lecturer on managed care at the national, state, and local levels. Ms. Satinsky is a graduate of the Wharton School at the University of Pennsylvania, Philadelphia, and of Brown University, Providence, Rhode Island.