Experience Measurement: From Data Insights to Action Guidelines(Chinese Edition)

LIU SHENG QIANG LONG GUO FU LU SHAN

Language: English

Published by People's Posts and Telecommunications Publishing House, 2024

7115649847 / 9787115649843

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Language:Chinese.Paperback. Pub Date: 2024-09 Pages: 376 Publisher: Posts & Telecom Press This is the third book in the Customer Experience Series. and it is also the most comprehensive. foundational. and content-rich. focusing on experience measurement methods. tools. and applications. This book consists of three parts: Part One constructs the overall framework for experience measurementcustomer experience measurement and employee experience measurementand explains the relationship between t.

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Title
Experience Measurement: From Data Insights to Action Guidelines(Chinese Edition)
Author
LIU SHENG QIANG LONG GUO FU LU SHAN
Publisher
People's Posts and Telecommunications Publishing House
Publication year
2024
Condition
New
Binding
paperback
Language
English
ISBN 10
7115649847
ISBN 13
9787115649843

liu xing

Nanjing, JS, China

5-star seller

AbeBooks seller since April 7, 2009

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NAN JING SHI JIANG NING QU NING YUAN DIAN ZI SHANG WU ZHONG XIN

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