Exploring Politeness in Business Emails: A Mixed-Methods Analysis (Language at Work, 4) (Volume 4)
Language: English
Published by Multilingual Matters, 2019
Series: Book 4 of 10 - Language at Work
- Hardcover
- New

Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
AbeBooks seller since March 25, 2015
Condition: New
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In English.
Seller Inventory # ria9781788925952_new
- Title
- Exploring Politeness in Business Emails: A Mixed-Methods Analysis (Language at Work, 4) (Volume 4)
- Author
- Freytag, Vera
- Publisher
- Multilingual Matters
- Publication year
- 2019
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1788925955
- ISBN 13
- 9781788925952
- Item weight
- 634 grams
- Series
- Book 4 of 10: Language at Work
Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields.
"Synopsis" may belong to another edition of this title.
About the Author
Vera Freytag is a Consumer Interaction Specialist for Beiersdorf AG in Germany. Her research interests include CMC, business discourse, sociolinguistics and politeness.
"About the title" may belong to another edition of this title.
Ria Christie Collections
Uxbridge, United Kingdom
AbeBooks seller since March 25, 2015
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