This thought provoking, controversial, light and yet serious book look at what the manager can do in order to improve his/her skills, make things better for the organisation or improve conditions for employee.

This book is suitable for all practising managers, supervisors, regardless of level. Achieve excellence in management by doing the right things and building the right skills in 20 straightforward lessons. Turn an average performer into a top-notch boss.

In easy-to-understand language, this book explains:
1. How to empower your workers
2. How to motivate people
3. How to delegate properly
4. When to involve your staff in decision making
5. What you must do to build high performance teams
6. How to interview so that you can select the right persons
7. How to make meetings productive
8. How to deal with conflict
9. How to make more time for yourself

About the Author

Kenneth STOTT is a university lecturer with wide experience of leading development programmes for managers of all levels from both public and private sector organisations. Currently based in the UK at Middlesex University, he is a regular visitor to Southeast Asia where he worked for several years. With Allan Walker, he wrote 'Making Management Work: A Practical Approach' which is used as a guide to effective management practice in many countries. He has also written regular feature articles on a range of management topics for the 'Business Times' of Singapore. One of his major interests in developing teamwork and much of his consultancy activity has been with organisations seeking to improve the quality and work of their teams.

Allan WALKER has broad experience of teaching and research development in management in Australia and Southeast Asia. He has worked in universities in the USA, Singapore and Australia, and is currently lecturing at Northern Territory University in Darwin. His main interests are in strategic planning, leadership, organisational teams and practical management skills. He is co-author and editor of several books and has published widely in international journals.

"About this title" may belong to another edition of this title.

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