Face It: Recognizing and Conquering the Hidden Fear That Drives All Conflict at Work

And fear has an even more destructive effect: It is the root of conflict, which can undermine the productivity of teams and entire organizations.

Face It identifies several basic behavioral profiles, and helps readers assess their own behaviors as well as those of coworkers. The book explains how the behaviors develop, and offers practical techniques for replacing fear and mistrust with mutual respect and rebuilding the sense of shared commitment to common goals.

Like a session with a good personal coach, Face It will give readers new strength to face their fears, and help them work more productively as individuals and with colleagues. Conquering their demons will allow them to establish a pattern of improved performance, self-esteem, and personal freedom.

Art Horn (Toronto, ONT) has been coaching executives for two decades. He is the president of Horn, an international training, coaching, and consulting company that has worked with major corporations such as IBM, GlaxoSmithKline, Coca-Cola, and Sony.