Facilities Management: Towards Better Practice (2nd Edn)

Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking.

This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers.

The text is divided into three parts:

· Current practice is illustrated, with a second chapter looking at enhancing services

· Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems

· Extensive advice is provided on managing people through change and on decision making

The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies.

‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly

'A thorough and very well researched book...as a student text it is first class' Construction Manager

Peter Barrett is Professor of Management Systems in Property and Construction in Salford University’s 5* rated Research Centre for the Built and Human Environment and is also Pro-Vice Chancellor responsible for all research in the University. He is a Fellow of the Royal Institution of Chartered Surveyors and coordinator of the 150 international members of Working Commission 65 (Organisation and Management of Construction) of the Conseil International du Bậtiment.

David Baldry is a Lecture in the School of Construction and Property Management, University of Salford where he is also attached to the Centre for Facilities Management. He is a Chartered Building Surveyor and Chartered Builder and a member of the Research Committee of the British Institute of Facilities Management.