"The same Lean principles that are helping hospitals eliminate waste and improve efficiencies are applicable to individuals working in healthcare. This book not only provides the tools to alleviate the obvious symptoms of inefficiency but also demonstrates how to find the root causes underlying that inefficiency. It presents a practical, step-by-step approach to applying Lean principles to individuals, including real-world examples that illustrate how these principles have been applied in the healthcare industry"--
Daniel Markovitz is president of TimeBack Management (www.timebackmanagement.com), a consulting firm that radically improves individual and team performance by identifying and eliminating root cause impediments to productivity. He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Continuing Studies Program. He also leads a problem solving workshop at the Ohio State University’s Fisher School of Business.
Dan lived in Japan for four years and is fluent in Japanese. He’s also an avid distance runner, an enthusiastic (but somewhat tentative) cyclist, and a determined (if slow) swimmer. He holds an MBA from the Stanford University Graduate School of Business. You can reach him at dan@timebackmanagement.com or via Twitter @timeback.