Synopsis
The author reveals the enormous changes in society that have transformed the rules for locating and retaining good employees. Examines how global competition, ethical considerations and economic conditions impact on the hiring process. Discusses the significance of salary, promotions, bonuses and motivation in order to keep excellent workers. Features tips for dealing with problem employees including how to spot losers and ``shirkaholics,'' dealing with ``time theft,'' recognizing discontentment and firing responsibly.
Reviews
Half, who writes on employment issues, makes a connection in this book not always recognized by managers: the relationship between effective hiring and employee job satisfaction. In the first section, he details how to hire the right person for the job, covering such issues as job descriptions, resumes, interviews, testing, references, and legal concerns. In the second section, he discusses techniques for keeping employees, including training, attitude, evaluation, promotions, and burnout. He completes the cycle with a section on firing. Most of the suggestions in the first section are things any manager should know. The ideas in the second section are directed at more experienced managers and would, in most cases, necessitate organizational change. While this would be a useful resource for a small business owner, most people would do better with more in-depth titles on each area covered.
- Joshua Cohen, Mid-Hudson Lib. System, Poughkeepsie, N. Y.
Copyright 1993 Reed Business Information, Inc.
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