First Impressions (Revised): Creating Wow Experiences in Your Church

Newly updated!

Guests in church often decide whether to return or not before service even starts. It's crucial to create a welcoming environment for guest of your church--to ensure that their first impression is the best impression. Author Mark Waltz gives you practical strategies that have worked in his own church--that you can easily implement in yours.

• Learn how to make guests feel welcome the moment they pull in to your parking lot.
• Gain an understanding of the philosophy, strategy, and implementation of a ministry that focuses on welcoming guests.
• Get practical ideas that take your church "greeting" to a whole new level.

Includes updated information.

Mark Waltz is the author of First Impresssions: Creating WOW Experiences in Your Church, Lasting Impressions: From Visiting to Belonging, and How to Wow Your Church Guests: 101 Ways to Make a Meaningful First Impression. Since 2000, he has served on the Senior Management Team as the Pastor of Connections at Granger Community Church in Granger, IN, caring for guest services, small groups, retreats, connection events, counseling, pastoral care, retail services, and spiritual growth resources. His experience in retail and employment/recruitment management increases his expertise on how award-winning organizations treat their customers. He and his wife, Laura are enjoying life with their daughter, Olivia.