Synopsis
A simple, straightforward employee on-boarding and retention program that can help any organization keep new hires engaged, productive and happy as well as improve the bottom line. Its design took into account the results of a long-term research study which concludes the most profitable business organizations in North America share three things in common: (1) the lowest employee turnover in their respective industries, (2) their employees are highly engaged and (3) they aggressively promote women to executive positions. In order to build on the correlation between lower turnover, higher profits, and the relationship skills women bring to the workplace, The 5 Firsts consists of five simple steps designed to create a personal, emotional connection between the employee, the job, and the company that reduces turnover and improves profits.
About the Author
Certified Speaking Professional Mel Kleiman is an internationally-known authority, speaker, and consultant on best practice employee recruiting, selection, and retention techniques. With over 30 years of research and consulting experience to his credit, Mel is known for delivering high impact, high energy presentations that provide practical, best practice information audience members can put to immediate use to improve their hiring practices and reduce costly employee turnover. Mel serves as president of Humetrics, which he founded in 1976, and is a member of the Board of Advisors for The Workforce Institute as well as a longstanding member of the Society for Human Resource Management. He is the author of seven books, including the bestselling Hire Tough, Manage Easy - How to Find and Hire the Best Hourly Employees which was featured on CNN Headline News. He has also written hundreds of articles for numerous trade and professional journals including Multi-Unit Franchise, Restaurant Hospitality, Convenience Store Decisions, Costco Connection, Pizza Today, and Sales & Service Excellence.
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