The Fixed Operations Financial Performance Handbook Volume I: Financial Foundations Department Economics and Management Control (Morrison Leadership Library)

Fixed Operations leaders make financial decisions every day, whether they are reviewing labour performance, parts inventory, open repair orders, warranty recovery, expenses, cash flow, or departmental profit. Volume I gives managers the financial foundation required to understand what the statement is saying and what the operation must do next. It connects revenue, gross profit, labour and parts economics, inventory, work in process, receivables, budgeting, variance analysis, working capital, investment decisions, controls, risk, and management reporting. Each chapter turns financial concepts into definitions, calculations, review questions, and management routines that can be used in a dealership environment. Written for service, parts, collision, warranty, and Fixed Operations leaders, this handbook helps readers move from a reported variance to the operating cause, the financial consequence, the required action, and the evidence that confirms recovery. Volume I contains the Opening and Chapters 1 through 20.