Flex: The New Playbook for Managing Across Differences

Renowned executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee offer lessons on the vital skill of "Flexing"―the art of switching leadership styles to lead people who are different from you more effectively, equipping managers for success with the multicultural workers of today and tomorrow.

Flex offers a proactive strategy for managers to navigate and leverage diversity effectively in this new global economy, showing managers how to: understand the power gap, the social distance between you and those in the workplace of different cultures, ages, and gender; flex your management style, by stretching how you work and communicate with others, and bridging the gap with more effective communication, feedback tools and building healthy teams; and multiply the effect, by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions.

Creating flex in a company's management style will impact all aspects of developing the talent you have, attracting future talent and building relationships with customers in this competitive marketplace. Now, Flex: The New Playbook for Managing Across Differences shows you how.

This practical guide provides actionable leadership strategies for today’s leaders:

• The Power Gap: Learn to identify and close the social distance that separates you from team members across cultural, generational, and gender differences.
• Leadership Development: Move beyond a one-size-fits-all approach and master the art of “Flexing”—adapting your management style to unlock the full potential of a diverse workforce.
• Talent Management: Discover proven methods for developing the talent you have, attracting the best new hires, and retaining a high-performing, multicultural team.
• Communication Styles: Go beyond theory with practical feedback tools and techniques for strengthening trust and improving communication with employees, clients, and partners.

Jane Hyun is an internationally renowned executive coach and global leadership adviser to Fortune 500 companies, business schools, and nonprofit organizations. She speaks frequently on the topics of authenticity, culture, and leadership. A graduate of Cornell University with a degree in economics, she is the author of Breaking the Bamboo Ceiling. She lives in New York City.

Audrey S. Lee is an executive coach and global leadership strategist for Fortune 500 companies, universities, and nonprofit organizations. A sought-after speaker, she is also a performer who combines her onstage experience and business acumen to deliver effective leadership programs focusing on culture, communications, and executive presence. Prior to her work in leadership development, she managed key marketing initiatives in high-tech companies. She lives in New York City.