Frameworks for IT Management - A Pocket Guide (ITSM Library)

Bon, Jan van

ISBN 10: 9087530870 / ISBN 13: 9789087530877

Published by Van Haren Publishing, 2006

About this Item

Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Seller Inventory # rev2488315693

Bibliographic Details

• Title: Frameworks for IT Management - A Pocket Guide (ITSM Library)
• Publisher: Van Haren Publishing
• Publication Date: 2006
• Language: English
• ISBN 10: 9087530870
• ISBN 13: 9789087530877
• Binding: Soft cover
• Condition: Very Good
• Weight: 136.1 grams

About this title

Synopsis

This publication covers the most important frameworks in use for quality management in IT organizations. A consistent approach to each chapter allows easy comparison between the frameworks; a short profile, a description and core graphics, and the relevance to IT management are provided for each framework. The frameworks are categorized according to their main goal, and each framework is plotted against the largest and broadest ‘umbrella’ framework available, the 3x3 matrix for Information Management. This categorization should support the reader in finding the most suitable frameworks for their situation. This pocket guide is used as a first introduction to frameworks you have not seen before, or as a quick reference guide to the more information on the frameworks you already know. In all cases the pocket guide should provide a valuable information source for modern IT managers. Indispensable for the student and the experienced practitioner alike this title provides a key reference source not only on each framework but also its relevance to IT management.