'If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.' Adam Grant, author of Think AgainEvery organisation is plagued by destructive friction. Lengthy and convoluted emails, inefficient processes, and antiquated procedures can all be obstacles to excellence at work.Yet some forms of friction are incredibly useful. Often teams need to slow down, struggle and develop some bad ideas to find that rare good one. And leaders who attempt to improve workplace efficiency often make things even worse.Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers."Sutton and Rao will help you to:identify where to avert and repair bad organisational frictionacknowledge where to maintain and inject good frictionreframe friction troubles that can't be immediately fixed, so they feel less threateningrepair failing organisationsThe Friction Project is the ultimate guide to making the right things easier and the wrong things harder.'Hard to put down and easy to like, this is a business book to savour.' Tim Harford, author of The Data Detective.

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Bibliographic Details

Title: The Friction Project
Publisher: Penguin Books Ltd, GB
Publication Date: 2025
Language: English
ISBN 10: 0241594863
ISBN 13: 9780241594865
Binding: Paperback
Condition: New
Weight: 200 grams

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Penguin The Friction Project ABISBOOK Penguin.

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