The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Language: English

Published by Penguin Books Ltd, United Kingdom, London, 2024

0241594855 / 9780241594858

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Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks

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Softcover

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Featured in Financial Times 'Best Business Books of 2024'The definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place."Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become friction fixers.Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they cant fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up). 'Entertaining and eminently practical' - Financial Times. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Seller Inventory # GOR013723470

Title
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
Author
Robert I. Sutton
Publisher
Penguin Books Ltd, United Kingdom, London
Publication year
2024
Condition
Very Good
Binding
Paperback
Language
English
ISBN 10
0241594855
ISBN 13
9780241594858
Item weight
299 grams
Dimensions
135.0 x 216.0

WorldofBooks

Goring-By-Sea, WS, United Kingdom

5-star seller

AbeBooks seller since March 16, 2007

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In 2002, World of Books Group was founded on an ethos to do good, protect the planet and support charities by enabling more goods to be reused. Since then, we've grown into to a global company pioneering the circular economy. Today, we drive the circular economy through three re-commerce brands: - Wob: Through Wob, we sell. We provide affordable, preloved books and media to customers all over the world. A book leaves our collection of over seven million titles and begins a new chapter every two seconds, enabling more goods to be reused. - Ziffit: Through Ziffit, we buy. We give people around the world the opportunity to contribute to the circular economy, earn money and protect the planet, by trading their unwanted books and media. - Shopiago: Through Shopiago, we help others. By sharing the technology that has grown World of Books Group into the business it is today, we’re helping charities increase revenue and reduce waste through re-commerce.…

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World of Books Ltd

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