AI Is My Friend: A Practical Guide for Contact Centers

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Language: English

Published by Lioncrest Publishing, 2017

161961801X / 9781619618015

  • Softcover
  • Used
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Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc

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As a customer service professional, your goal is to help your customers by solving their concerns quickly and effectively. This isn't easy to accomplish if you're spending half of your day on repetitive processes that slow down progress. Recent advances in technology make it possible-here and now-to manage those tasks, and Mikhail Naumov will show you how to transform your contact center and your business with practical artificial intelligence. AI Is My Friend describes how machine learning software enhances your contact center's performance. In this guide from the trenches, Mikhail reveals what you must know about incorporating AI solutions in a contact center, making this book an indispensable customer service handbook for the twenty-first century.

Title
AI Is My Friend: A Practical Guide for Contact Centers
Author
Mikhail Naumov
Publisher
Lioncrest Publishing
Publication year
2017
Condition
Very Good
Binding
Paperback
Language
English
ISBN 10
161961801X
ISBN 13
9781619618015

World of Books Inc

Montgomery, IL, U.S.A.

4-star seller

AbeBooks seller since March 23, 2026

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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