The Future of Consumption: How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
Language: English
Published by Palgrave Macmillan, 2023
- Hardcover
- New
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- Title
- The Future of Consumption: How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
- Author
- N/A
- Publisher
- Palgrave Macmillan
- Publication year
- 2023
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 3031332458
- ISBN 13
- 9783031332456
This open access book presents three future consumption trends―technology, sustainability, and wellbeing―and discusses what impact those trends will have on the ways we shop.
What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these questions and more.
Essential reading for retail managers who want to know how future consumption trends will affect the industry, this book also benefits students and researchers of retail and consumption who want to better understand how these interdependent fields are linked.
"Synopsis" may belong to another edition of this title.
About the Author
Kristina Bäckström is a Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
Carys Egan-Wyer is a Senior Lecturer at the Department of Business Administration & Centre for Retail Research, Lund University.
Emma Samsioe is an Associate Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.
"About the title" may belong to another edition of this title.
Kennys Bookstore
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