The Future Home in the 5G Era looks at new hyper-connected home environments in which devices and apps will work together seamlessly to respond to and anticipate customers' needs, all with maximum security and privacy. Enabled by 5G, AI, and other new technologies such as eSim and edge computing, the Future Home's powerful service ecosystems will be a quantum leap from today's fragmented smart home technology, effectively extending the boundaries of the home even beyond the traditional bounds of the physical, to ultimately make consumers feel 'at home' anywhere. This will create tremendous opportunities for businesses including communication service providers (CSPs), device manufacturers and app developers, as well as those providing services in diverse sectors such as entertainment, health and social care, education, retail, and more.

The Future Home in the 5G Era combines original research from Accenture with practical insights and examples, showing how intelligently orchestrated Future Homes can yield economic success for businesses. Written by leaders of strategy and technology consultancy at Accenture, the authors have vast industry experience leading major units of Fortune 500 companies and start-ups.

This book looks at how businesses, especially CSPs, can overcome the challenges and capture the multi-billion-dollar Future Home market by putting strategic emphasis on excellent customer experiences, developing new business models, and turning their organizations into competitively agile platform-based innovators. For business leaders in any sector relevant to the Future Home, this book is an indispensable and value-creating guide.

About the Authors

Jefferson Wang is a Managing Director at Accenture Strategy leading 5G initiatives globally. He helps clients define 5G strategies and use cases to adapt to Standalone 5G, small cells, edge compute, and WIFI-cellular convergence to create new business models and revenue streams. Prior to Accenture, he helped lead a communications convergence start-up to a successful exit.

George Nazi is a Senior Managing Director at Accenture, leading their Communications and Media Industry practice globally. He is a recognized technology leader known for blending strategic vision and operational execution, bringing a unique blend of executive acumen, global team building, and more than 25 years of industry experience transforming large organizations and operations.

Boris Maurer is a Managing Director at Accenture Strategy leading their Communications, Media and Technology practice in Europe. He also leads digital transformation for the Accenture Communications, Media and Technology industries globally. He has served telecommunications, energy and high-tech clients for more than two decades and has helped clients develop strategies for connected home and living spaces.

Amol Phadke is a Managing Director at Accenture leading the Global Network Services practice, driving the Network Services portfolio and helping CXO clients in all areas of digital network transformation, network economics and strategy, 5G, SDN/NFV, cloud, new OSS systems, next-generation operations and connected home solutions. He also sits on the Governing Board of Linux Foundation Networking (LFN).

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