Managing technical people is one of the most significant challenges in the modern workplace. No other internal department is the source of so much frustration, and only technical suppliers seem to be able to deliver something entirely different to what was agreed. Technical people often seem to be a breed apart - do they even speak the same language as the rest of us? And yet good management of your technical resources is key to avoiding the pitfalls of late deliveries that don't meet user need. There are times when traditional management theory works well with technical people and times when you need a new rule-book. This book sets down practical tips and examples to get what you need out of your technical staff.

About the Author

Zoe Cunningham is an award-winning technology professional and currently a Director of Softwire, one of the Sunday Times "Best Places to Work 2020". She won Business Leader of the Year at the UK Women in IT Awards 2019 and has been selected by the BBC as the Brightest Woman in Britain. Zoe also works as an actor, recently playing lead roles in the independent feature films Goodbye Mary and Nightlens, both released in 2021. Zoe has published three books, her most recent entitled "An Actor's Life" detailing her journey as an actor.

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