A General Manager's Housekeeping Inspection Program: How To Create The Reputation Of The Cleanest Hotel In Town.

MaGuire CHA, Will

ISBN 10: 1434844560 / ISBN 13: 9781434844569

Published by CreateSpace Independent Publishing Platform, 2008

About this Item

Print on Demand.

Seller Inventory # I-9781434844569

Bibliographic Details

• Title: A General Manager's Housekeeping Inspection Program: How To Create The Reputation Of The Cleanest Hotel In Town.
• Publisher: CreateSpace Independent Publishing Platform
• Publication Date: 2008
• Language: English
• ISBN 10: 1434844560
• ISBN 13: 9781434844569
• Binding: Soft cover
• Condition: New

About this title

Synopsis

A successful manager inspection program proven to work.

About the Author

Will Maguire has over 20 years of experience working in the hospitality industry, from dish-washer to hotel general manager. He has had success at every stage of his career, most notably in the service side of the industry. Will has taken a major national brand hotel from the mid 50% to the top 5% in brand service rankings. His benchmark for success is staff training and providing a service culture based on his number one service rule; Do whatever it takes to make the guest happy.