Get to What Matters : Tools to Transform Conversations at Work

Good communication is the number one skill identified by business leaders in hiring and promotion decisions.

Conversations open doors, build trust, and close deals. They can take us from conflict to agreement and from confusion to clarity. While it may seem that some people are natural communicators, their ability does not come from inborn talent alone.

Great communicators use skills that anyone can learn.

Get to What Matters gives you the simple, usable tools to navigate important conversations. Whatever the situation—a demanding boss, an upset colleague, or disappointed client—these tools get you to a positive outcome. A meaningful conversation can:

• Get you the job you want
• Defuse a stressful situation
• Help you deliver exactly what your client or boss wants

Get to What Matters also includes specific tips and strategies for handling over 30 challenging situations, such as:

• Get you the job you want
• Defuse a stressful situation
• Help you deliver exactly what your client or boss wants

Based on research and decades of teaching and practical application, Dr. Lynch and Dr. de Groot share their approach to transforming conversations. Dr. Wendy Lynch brings three decades of experience as a sought-after speaker and consultant to corporate clients. Dr. Clydette de Groot shares her learning from decades as a psychologist, clinical professor and executive coach. Together, they share a spectrum of listening tools and powerful questions to give you confidence in difficult interactions.

Make an investment in success, for you and those around you. Get to what matters in your next important conversation.

What readers are saying:

“Great common-sense approach to really listening and to truly getting to what matters.”

“A must read for anyone interested in improving skills for life!“

Wendy Lynch, PhD is a trained research scientist and statistician in human resources, health care, and business. A sought-after national speaker and author, Dr. Lynch consults with start-ups and Fortune 500 companies, using conversations to discover, design and achieve success for her clients. Clydette de Groot, EdD is a psychologist with an extensive career as a clinical professor in Family Medicine and a consultant to non-profit and public corporations. Dr. de Groot and her husband support education, culture and innovation projects in the US and Europe through the de Groot Foundation.