Get What You Want at Work: The Complete Personal Skills Guide for Career Advantage

To be successful at work you need to be good at your job. You know that. And you are. However, to achieve your maximum potential, and to really get what you want at work, you need more than just to meet your targets. That's what this book is about.

There is a whole raft of personal skills that you need to give yourself the best chance ofgetting the right result for you, in every situation. And these personal skills can be learned, practiced and mastered, until they become second nature. You'll be more effective and more productive. You'll exude more confidence, be perceived as more authoritative and win people over every time. You'll get noticed, and you'll get on.

Get What You Want at Work sets out the whole range of essential skills in practical, no-nonsense style. By the time you reach the end of the book, you'll be operating like a professional with many more years' experience, you'll impress people wherever you go and persuade the trickiest of people to give you what you want. And you'll deserve it.

Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. Ros is a senior associate of the Institute of Direct Marketing, and she believes in practical coping mechanisms, for last minute people or those new to a subject.