If you dread delivering performance reviews and you know the people getting reviewed dread it the same way, prepare them and yourself with this quick read that makes a convincing case for the necessity of balanced feeback. All you’ll need to do is tag half a dozen pages with post-it notes and pass this book around to your direct reports before the next round of reviews.

About the Author

Peter Garber has been employed with PPG Industries for over twenty years, from which his writing and internal consulting expertise is based. Peter is a graduate of St. Bonaventure University where he received a Masters of Science in Guidance and Personnel. He also received a Bachelor of Arts degree in English at the University of Pittsburgh. Peter is the author of a number of business-related books as well as articles and learning instruments on a variety of subjects, including Coaching Self-Directed Workteams; 30 Easy-to-use-Reengineering Activities; 25 Skill Building Activities; Diversity Explorations; 101 Stupid Things Supervisors Do To Sabotage Success; Team Skill Builders; 25 Customer Service Activities; Managing By Remote Control; 101 Ways to Build a Better Relationship With Your Customer; 25 Sales Strategies and Activities; Turbulent Change: Every Working Person's Survival Guide; Adventures at Work: Experiencing Work as a Movie; Career Roads: Mapping the Journey to you Goals; Walking the Talk: Identifying and Eliminating Organizational Inconsistencies; Career Development Camera; TeamScores: Measuring and Communicating Performance; Today and Tomorrow: The Supervisor's Changing Role; How Well Does Your Organization Manage Change?; Fugitive E-Mails: The Challenges of Electronic Communication; Customer Service Mindreader; and 10 Natural Forces for Business Success.

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