Global HR Competencies: Mastering Competitive Value from the Outside-In

HR thought leader Dave Ulrich ― bestsellingauthor of HR Champions, The Why of Work, HR from the Outside In, and more--is back with his international colleagues to unpack and distill the finest, most up-to-the-moment thinking from the HR world. Indeed, this book looks at best practices from companies on every continent, offering an expert survey of universal andregional HR dos and don'ts.

Because new and developing global circumstances often require adaptability and changes in best practices, Global HR Competencies documents the decisionandpolicymaking of some of the world's foremost, leading-edge HR practitioners. Together with his team of researchers, Ulrich has broken down all there is to know about best HR practices around the world--and how they might take shape in the future. Global HR Competencies will teach you:

• The guiding principles that HR's next generations can't afford to be without
• How HR professionals integrate across all levels of business life in each major region of the world
• HR's impact on short-term individual and business performance, and how it can have sustainable impact oncustomers and society as a whole
• How to best employ, develop, and make the most of HR professionals, giving you and your organization themaximum advantage ― wherever you are in the world

Advance Praise for Global HR Competencies

"An invaluable resource for crafting sustainable organizations in a world of fast-moving technological change and innovation." -- Paul Norman, Chief Human Resources & Corporate Affairs, MTN Group (Africa)

"[Global HR Competencies] brings important research to life with the injection of regional context and local knowledge, turning the findings into lessons for the profession globally." -- Peter Wilson, National President, Australian Human Resources Institute (Australia)

"Provides both the gold standard in global HR competencies, as well as a compelling overview of how these competencies apply to China. Outstanding!" -- Bo Lianming, President, TCL Corporation (China)

"An invaluable guide to boosting the understanding of the nuanced role the HR function plays in different markets. . . . Highly informative." -- William S. Allen, Group Senior Vice President, Group HR, A.P. Møller – Mærsk (Europe)

"An excellent research-based account of how contemporary HR practices are helping corporations across the world excel and globalize. . . . A must-read for CEOs and HR professionals alike." -- Adi Godrej, Chairman, Godrej Group, and President, Confederation of Indian Industry (India)

"Should be read by any HR professional who has a true interest in the standards of excellence of the HR function in each region." -- Eduardo Villar, HR VP, Hochschild Mining (Latin America)

"Will greatly assist any company achieve its strategic goals and objectives." -- Khalid S. Al-Mudaifer, President & CEO, Ma'aden Saudi Arabian Mining Co. (Middle East)

"This is a must-read for any leader who is responsible for managing global businesses." -- Dennis W. Shuler, Chief HR Officer and Senior Vice President, The Kellogg Company (North America)

"A must-read for HR professionals." -- Murat Ulker, Chairman of the Board of Directors, Yildiz Holding (Turkey)

DAVE ULRICH is a professor at the Ross School of Business, University of Michigan, a partner at The RBL Group, and executive director of The RBL Institute. He has published over 200 articles and book chapters and twenty-four books. Visit him online at daveulrich.com

WAYNE BROCKBANK is a clinical professor ofbusiness at the University of Michigan's Ross School of Business and an emeritus partner in The RBL Group.

JON YOUNGER is a partner of The RBL Group, leads the firm's strategic HR practice, and is a director of The RBL Institute.

MIKE ULRICH is a PhD student at the Moore School of Business, University of South Carolina, with a background in research methods and statistical analysis.

With major contributions from regional colleagues in:

• Africa
• Australia
• China
• Europe
• India
• Latin America
• Middle East
• North America
• Turkey

Jon Younger career has been a mix of consulting, executive management and HR leadership.


Wayne Brockbank is a Clinical Professor of Business of the Strategic Human Resource Planning Program at the University of Michigan's Ross School of Business.