Global Perspectives on Service Science: Japan

Stephen K. Kwan (u. a.)

ISBN 10: 1493935925 / ISBN 13: 9781493935925

Published by Humana, 2016

About this Item

Global Perspectives on Service Science: Japan | Stephen K. Kwan (u. a.) | Buch | xiii | Englisch | 2016 | Humana | EAN 9781493935925 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu Print on Demand.

Seller Inventory # 104057984

Bibliographic Details

• Title: Global Perspectives on Service Science: Japan
• Publisher: Humana
• Publication Date: 2016
• Language: English
• ISBN 10: 1493935925
• ISBN 13: 9781493935925
• Binding: Buch
• Condition: Neu
• Dimensions: 241W x 160H x 26D millimeters 241 millimeters width by 160 millimeters height by 26 millimeters depth
• Weight: 711 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity.  A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is organized as follows:

• Foundations of Service Science and the service industry sector

• Public/Private sector partnerships, policies, trade in services, future prospects

• Contributions from science, social science, management, engineering, design as well as industry sector perspectives

• Road-maps, methodology, business development, strategiesand innovative models, application of information technology, performance measures, and service system design

• Education and workforce development

• Case studies from practice, research and educational community

• Future Directions in Japan

This book includes three Forewords written by key leaders in Service Science:

• Takayuki Aso (Ministry of Education, Culture, Sports, Science & Technology in Japan)

• Yasuhiro Maeda (Director, Service Affairs Policy Division METI)
• Norihisa Doi (Professor Emeritus, Keio University and Service Science, Solutions and Foundation Integrated Research (S3FIRE) Program Officer, JST/RISTEX)

Review

“This book is about the science of services. It has a collection of experiences from the last decade in Japan in service science. ... Readers with interests in applications of computing technologies will find many chapters useful. Each chapter can be read independently.” (Maulik A. Dave, Computing Reviews, computingreviews.com, October, 2016)