Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work (Routledge Studies in Employment and Work Relations in Context)

Baladacchino, Godfrey

ISBN 10: 0720122481 / ISBN 13: 9780720122480

Published by Routledge, 2005

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Bibliographic Details

• Title: Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work (Routledge Studies in Employment and Work Relations in Context)
• Publisher: Routledge
• Publication Date: 2005
• Language: English
• ISBN 10: 0720122481
• ISBN 13: 9780720122480
• Binding: Hardcover
• Condition: Like New
• Book Type: book

About this title

Synopsis

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.

About the Author

Godfrey Baladacchino