Going Live: Starting and Running a Virtual Reference Service
Language: English
Published by ALA Editions, 2003
- Softcover
- Used
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.Bay State Book Company
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The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing.
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- Title
- Going Live: Starting and Running a Virtual Reference Service
- Author
- Coffman, Steve
- Publisher
- ALA Editions
- Publication year
- 2003
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0838908500
- ISBN 13
- 9780838908501
If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and market their services to address these needs.
"Synopsis" may belong to another edition of this title.
About the Author
Steve Coffman is one of the leading authorities on digital reference services for libraries. Currently Vice President for Product Development at LSSI (Library Systems and Services Inc.), he has helped thousands of libraries around the world migrate their reference services to the Web. He previously worked as Director of Research Services at FYI, a fee-based business reference service that was part of the County of Los Angeles Public Library. A popular speaker and prolific author, his articles on virtual reference services have appeared in numerous library trade journals. He holds his MLS from UCLA.
"About the title" may belong to another edition of this title.
Bay State Book Company
North Smithfield, RI, U.S.A.
5-star seller
AbeBooks seller since January 23, 2023
Shipping rates within U.S.A.
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History, fiction, children's booksSeller's business information
Bay State Book Company LLC
473 saint paul st, suite 1 (Bay State Books)
North Smithfield, RI U.S.A. 02896