Good Governance : Case Studies in Administrative Innovations

Contents Preface. 1. Case study method an introduction/S.L. Goel. 2. Government at the cutting edge experience of the licencing and registering authority Chandigarh/Ashish Kundra. 3. The important epoxy maker/V.K.C. Sanghi. 4. Impact of information technology and changing nature of citizen services a case study of E Seva in Andhra Pradesh Aditya /V. Pardhasaradhi. 5. Village development through community participation in Doomroli village a case study/S.K. Kataria. 6. Striving to bring in a rational system for ensuring social justice the case of disbursement of funds for poorest of poor among SC/ST target constituencies/D.V.R. Seshadri. 7. The dilemmas of an administrator in the high stakes game of admission test for professional courses the case of Mr. Bhindra of Kanishka/D.V.R. Seshadri. 8. Eradicating copying without legislation the Haryana way/Rakesh Gupta. 9. If only Yes minister then who am I/S.K. Kataria. 10. Re engineering the government using information and communication technology (ICT) a teaching case study of Haryana Board of School Education (HBSE)/Rakesh Gupta. 11. Evacuation and rehabilitation of Rampura a case study/Rajesh Singh. 12. Rural sanitation the Medinipur model/Jaytilak Guha Roy. As a supplement to direct instruction method case study is an effective device to make the students/trainees aware of the intricacies of the system of public administration. Actual cases can help the students to understand the principles and practice of public administration clearly. This can encourage them to take up study of other case studies for their understanding and development. This also helps the students to move from concrete to abstract a fundamental principle of education. Through the case method the social researchers attempt to examine the variety of factors operating within a social unit as an integrated whole. For group or process analysis this method is recognized as highly fruitful. An applied case study seeks to relate the theoretical knowledge to a specific problem with a view to improve efficiency. Case studies create an awareness of the nature of lapses and oversights in administration instances of sound administrative skills and deficiencies in the existing methods and procedures no doubt the method is widely recognized technique of training in management development programmes. The twelve case studies included in this volume focus on different areas of governance involving decision making situations and can be used effectively for training programmes. These are contributed by academicians/professionals and administrators in different areas of public administration and are evaluated by a panel of domain experts. The volume would be of immense value and utility for the trainers and teachers of public administration. 172 pp.…