Good Enough for Government Work: The Public Reputation Crisis in America (And What We Can Do to Fix It) (Chicago Studies in American Politics)

Amy E. Lerman

ISBN 10: 022663020X / ISBN 13: 9780226630205

Published by University of Chicago Press, 2019

About this Item

2019. Paperback. . . . . . Books ship from the US and Ireland.

Seller Inventory # V9780226630205

Bibliographic Details

• Title: Good Enough for Government Work: The Public Reputation Crisis in America (And What We Can Do to Fix It) (Chicago Studies in American Politics)
• Publisher: University of Chicago Press
• Publication Date: 2019
• Language: English
• ISBN 10: 022663020X
• ISBN 13: 9780226630205
• Binding: Soft cover
• Condition: New

About this title

Synopsis

American government is in the midst of a reputation crisis. An overwhelming majority of citizens—Republicans and Democrats alike—hold negative perceptions of the government and believe it is wasteful, inefficient, and doing a generally poor job managing public programs and providing public services. When social problems arise, Americans are therefore skeptical that the government has the ability to respond effectively. It’s a serious problem, argues Amy E. Lerman, and it will not be a simple one to fix.

With Good Enough for Government Work, Lerman uses surveys, experiments, and public opinion data to argue persuasively that the reputation of government is itself an impediment to government’s ability to achieve the common good. In addition to improving its efficiency and effectiveness, government therefore has an equally critical task: countering the belief that the public sector is mired in incompetence. Lerman takes readers through the main challenges. Negative perceptions are highly resistant to change, she shows, because we tend to perceive the world in a way that confirms our negative stereotypes of government—even in the face of new information. Those who hold particularly negative perceptions also begin to “opt out” in favor of private alternatives, such as sending their children to private schools, living in gated communities, and refusing to participate in public health insurance programs. When sufficient numbers of people opt out of public services, the result can be a decline in the objective quality of public provision. In this way, citizens’ beliefs about government can quickly become a self-fulfilling prophecy, with consequences for all. Lerman concludes with practical solutions for how the government might improve its reputation and roll back current efforts to eliminate or privatize even some of the most critical public services.
 

About the Author

Amy E. Lerman is professor of public policy and political science at the University of California, Berkeley. She is also associate dean of the Goldman School of Public Policy and codirector of The People Lab at the University of California, Berkeley.