Governing With AI: How the Public Sector Can Use Artificial Intelligence to Improve Performance

A practitioner guide for national, state, and local government managers who are looking for help in understand how they can adopt AI to generate public benefits while minimizing risks.

AI is constantly in the news. How can it help your agency deliver more public value? With the current focus on efficiency in government, AI is ever more important. This book provides the foundational knowledge to be comfortable discussing AI, and then explains a step-by-step process for identifying use cases that are appropriate for organizations at the national, state, and local level. Using best practices for AI adoption and illustrative case studies, this book is an invaluable tool for anyone seeking to integrate AI into their workflow while mitigating risk.

Mark Fagan is Lecturer in Public Policy at
Harvard University's Kennedy School of Government.

Ben Gillies is an entrepreneur and wildfire fighter. He has firsthand experience
running a for-profit startup and the benefits and challenges of introducing new
technology, especially robotics. His work as a wildfire fighter has taught him the
importance of data driven decision making and how having AI in the loop can make
faster and more accurate recommendations.