Gratitude Communication at Work: Research-Based Tools to Build Relationships and Get Results

Work - it can be a struggle, but maybe it doesn't have to be. Gratitude Communication at Work is about a simple act of communication - expressing gratitude - that can go a long way to making our work lives better. While gratitude communication can be a byproduct of an already healthy organizational culture, it can also be the way that we create that culture and alter our more immediate work experience.

The 100 in-depth interviews on which this book is based show that gratitude communication offers the promise of not only feeling better about ourselves and our professional relationships, but that it also plays an essential role in increasing internal organizational effectiveness and facilitating client breakthroughs. Innovative and straightforward research-based solutions give readers the power to put gratitude communication to work in new ways so they can experience gains in their own professional worlds.

Gratitude Communication at Work is the ideal book for courses in organizational communication and culture, business/managerial communication, and corporate social responsibility. The book is also a valuable resource for professionals in leadership roles.

Ross Brinkert (Ph.D., Temple University) was an award-winning professor and inaugural chair of the Corporate Communication Program at Penn State Abington. His research and applied work addressed how increasing the engagement of organizational leaders may also foster engagement throughout the entire organization.