The new edition of a standard text (first, 1979) presenting techniques which can improve communication in small groups. Coverage includes an introduction to a systems approach; goals and roles; verbal and non-verbal communication; listening and feedback; problem-solving; leadership; conflict; and co

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Janie and John, are a couple of seniors, passionate about the book business, and anxious for your satisfaction. We pride ourselves on customer service. Your media is always tested and polished prior to shipping for a smooth quality performance. All books are professionally wrapped and promptly shipped. We look forward to the opportunity to serve you.

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The Yard Sale Store, Inc.
86 Auerbach Lane, Lawrence, NY, 11559, U.S.A.

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Terms of Sale

Books will be shipped within two business days. Your order will be well wrapped and professionally packaged. A letter of thanks with a return address be included with every book. You can feel comfortable buying and returning here at The Yard Sale Store. Welcome to the Yard Sale Store Family!

The Yard Sale Store, Inc.
145 Main Street
Narrowsburg, NY 12764
TheYardSaleStore@aol.com
Phone: 845-252-3999
Jane Rose & John Pisanelli

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Orders usually ship within two business days. We understand when someone needs a book right away. ASAP is our specialty. Communicate directly with a dedicated, caring duo. We live to ship your books!

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Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 5.88	US$ 9.95

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