Growth factors of Service based Internet Commerce | In South Asian Markets

Mohammed Asif Iqbal

ISBN 10: 3843392145 / ISBN 13: 9783843392143

Published by LAP LAMBERT Academic Publishing, 2011

About this Item

Growth factors of Service based Internet Commerce | In South Asian Markets | Mohammed Asif Iqbal | Taschenbuch | 64 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783843392143 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.

Seller Inventory # 107085476

Bibliographic Details

• Title: Growth factors of Service based Internet Commerce | In South Asian Markets
• Publisher: LAP LAMBERT Academic Publishing
• Publication Date: 2011
• Language: English
• ISBN 10: 3843392145
• ISBN 13: 9783843392143
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 220W x 150H x 4D millimeters 220 millimeters width by 150 millimeters height by 4 millimeters depth
• Weight: 113 grams
• Seller catalogs:
  • Bücher

About this title

Synopsis

Challenges to overcome: 1 Trust Concerns: The lack of trust between buyer and seller has been hindering the growth of Internet commerce in the South Asian markets. The payment procedure processes should be improved in order to increase the market size. We have suggested few payment procedures which will be in line with the policies of the South Asia. 2 Setting up Accounts: We have addressed the problems which are faced by the customers and also recommended alternative measures that will enhance the possibility of growth in South Asian markets. 3 Culture: Culture is the behaviours and beliefs characteristic of a particular social, ethnic or age group. The culture of South Asia is very strong and people are rooted to it.This culture should be included in the workflow process of digital services in south Asia. 4 Customer Care: Customer satisfaction is the first priority of any business; if the business is over internet then it is more important since the customer cannot see the seller.We have suggested good measures which will improve the standard of complaint management cell thereby leading to a better customer care.

About the Author

I'm academically related to Information technology for more than a decade, and professionally connected to various phases of IT industry since 5 years. This piece of work was accepted as part of my master's thesis at Blekinge Institute of Technology, Sweden.