A Guide to Computer User Support for Help Desk and Support Specialists
Beisse, Fred
ISBN 10: 1285852680 ISBN 13: 9781285852683
Published by Cengage Learning, 2014
Used
Paperback
From
HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since March 11, 2019
This specific item is no longer available.
About this Item
Description:
Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_422847584
Synopsis:
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other...
About the Author: Fred Beisse teaches Computer Information Technology at Lane Community College in Eugene, Oregon, where he has designed and led courses in user support, information analysis and visualization, project management, and geographical information systems. Beisse builds on more than 30 years of experience in computer management positions, where he has been responsible for end-user support, computer services, computer facilities planning, and operations management.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: A Guide to Computer User Support for Help ...
Publisher: Cengage Learning
Publication Date: 2014
Binding: Paperback
Condition: Good
Top Search Results from the AbeBooks Marketplace
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_430067078
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_424389907
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Goodwill, Brooklyn Park, MN, U.S.A.
Seller rating 4 out of 5 stars
Condition: Good. Cover/Case has some rubbing and edgewear. Access codes, CDs, slipcovers and other accessories may not be included. Seller Inventory # 2Y6JCV000K3U_ns
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 10154963-20
Quantity: 2 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 7752153-6
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 2.32. Seller Inventory # G1285852680I5N00
Quantity: 1 available
Stock Image
A Guide to Computer User Support for Help Desk and Support Specialists
Published by
Cengage Learning (edition 6), 2014
ISBN 10: 1285852680
ISBN 13: 9781285852683
Used
Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. 6. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported. Seller Inventory # 1285852680-11-1
Quantity: 3 available
Stock Image
A Guide to Computer User Suppo
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00084588721
Quantity: 3 available
Stock Image
A Guide to Computer User Suppo
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00084765832
Quantity: 6 available
Stock Image
A Guide to Computer User Suppo
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00084587771
Quantity: 2 available