Guide to Library User Needs Assessment for Integrated Information Resource

Examines the practice, benefits, and specific methods for assessing library users' information needs in any type of library. This needs assessment can be defined as the process of using one of more techniques to collect and analyze data regarding library users or potential users. This guide includes the methodology and techniques for carrying out needs assessment projects, ranging from shortterm assessments to longterm research or comprehensive collection assessments. The types of data, techniques, and methodology are described, as are associated pointers and pitfalls.

Dora Biblarz is Associate Dean of TQS/Continuous Improvement at Arizona State University. Stephen Bosch is Information Access Librarian at University of Arizona. Chris Sugnet is Assistant Director for Collections at University of Nevada, Las Vegas.